A. Upper lever
B. Middle level
C. First-line
D. Operational
E. C and D both
Explanation :First-line management or operational management is the level directly responsible for employees. By choosing their own goals on a daily, weekly or monthly basis, first-line management accomplishes the objectives of middle management. The scope of operational management covers departments, sections or teams.
Inventory, scheduling and budgeting are examples of plans and decisions that operational managers adopt.
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